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Get your print with a click

One click to your print! Shopping at Demago Print's online printing store is quick and follows simple steps. Here, you can check the ordering process and place your order yourself.

Ordering process

Dear Visitor and User!

 

At this point, we would like to present the process of online shopping in the Demago Print online printing service. Shopping online allows you to quickly and easily order all types of graphic products with delivery to your doorstep.

Online shopping has several advantages, among which we would like to highlight mainly time savings, the ability to place orders outside working hours, viewing the offer in one place, ordering for others, sending products to different addresses, home delivery, cost control...

The use of the online application is free, and purchasing products from the online printing service is possible for registered users, but you can also make a purchase as a Guest.

As a registered user, you will have access to additional features, such as tracking the status of your order, reviewing completed orders, the application will automatically summarize your online purchases and create discount coupons that you can use with your next order...

You can also make a purchase without registration, but in this case, you will miss out on the benefits we offer!



For easier reference, the instructions are divided into several bullet points:

  • Registration of a new user and login of an existing user;

  • Searching for products in the online printing service;

  • Calculation of print prices;

  • Content of the cart and purchase process;

  • Uploading files for printing to the FTP server;

  • Order Status and My Account

User Registration

 

Purchasing products in Demago's online printing service is possible for registered users. However, if you prefer not to register, you can make a purchase as a Guest, but in this case, your purchases will not accumulate (E-coupon).

The link to the login form can be found at the top right corner of the website LOGIN

If you are already a registered user, log in with your valid Email and Password that you provided during registration (A).

If you want to avoid entering your email and password again during your next visit to the online printing service, click the Remember Me checkbox.

If you are not a registered user and want to register, click the LOGIN button, and you will be redirected to the online form where you can fill in the required information.
User Login




Legal Entity or Natural Person?

 

Registering a new user is free, fast, and easy.

In Demago Print online printing service, we offer the option of online shopping for both companies and individuals.

If you will be purchasing products for your company's needs, select the option Legal Entity - Company, otherwise, select Natural Person - Private.

Why is this information important?

Based on this information, an invoice will be issued for the service performed.





Registration for Companies

 

If you want to create a new account as a company (legal entity), select button A.

In the Tax Number field, enter your company's tax number and click the Download from Ajpes button. When you enter your company's tax number, click Download from Ajpes, and the company data will be automatically transferred into the empty fields.

Then, fill in the required data (name, surname, GSM, etc.).

Finish by clicking the Create New Account button.

After successful registration, you will receive an email with instructions for activating your account. If you do not receive the email, check your "Spam/Junk" folder.

Once you have successfully activated your user account, you can start placing an online order.


Registration for Natural Persons


If you want to create a new account as a natural person, select button B.

Fill in the required information in the fields and finish by clicking the Create New Account button.

After successful registration, you will receive an email with instructions for activating your account. If you do not receive the email, check your "Spam/Junk" folder.

Once you have successfully activated your user account, you can start placing an online order.

Searching for Products in the Online Print Shop

 

Products can be found in the main navigation menu (A), which is divided into several categories.

When you select one of the categories, all the products in that category will appear in a "dropdown" menu.

If you click on the category (A), all products in that category will open. If you click on one of the products (B), only that product will open.

By clicking on button C, you will be redirected to a subpage where all of our sales products are sorted alphabetically.

By clicking on button D, you can view subcategories within the main category, and by clicking on button E, you can open all the subcategories located within the selected main category.






Dynamic Search

 

You can also search for products using the dynamic search engine (Multisearch).

In the empty field (A), enter the product name you need.

Immediately after entering the beginning of the word, a list of all subcategories (B) and products (C) containing the entered letters will appear.

By clicking on the desired product, proceed to the product calculation.

If you cannot find the product you need, you can send us an inquiry (button D).





Products in the Main Category

 

You can also search for products by clicking on the main category (A).

In this case, all products in that category will open.

By clicking on the product image (B) that you want to order, proceed to the next page where you will choose the subcategory or desired print format.

Product Price Calculation

 

Once you have found the desired product and clicked on it, the product price calculation module will open.

Each product has a different number of attributes, where you can freely choose the offered options.



1 = product category within the main group.

2 = photos / video content and product description.

3 = product dimension selection.

4 = attribute selection (material, printing type, finishing type...)

5 = attribute description.

6 = selection of the number of different variations or designs.

7 = price display for individual quantities.

8 = option to enter any quantity.

9 = selection of desired production time.

10 = order summary and the product's online price.

11 = once you have configured the product, continue by clicking the "Add to Cart" button.

12 = brief product description.

13 = empty templates and PDF instructions for file preparation.

Shopping Cart Contents

 

You can add an unlimited number of products to your shopping cart! The products you add will remain saved in the cart even if you leave the website.

1 = Delete product button - click the button to remove the product from your cart.

2 = Product specification - a detailed description with selected attributes.

3 = Product quantity - you can also change the quantity of the product in the cart. Enter the new quantity and click the button below the quantity.

4 = Product price - net and gross price for all products.

5 = Print - you can save the cart specification in a PDF document and print it.

6 = Continue shopping - if you want to add more products, click the button.

7 = Checkout - click the button to start the purchasing process.






Delivery and Payment Method

 

1 = Pick-up / Delivery - you can either personally pick up your ordered products at our location or have them delivered by mail. More information about delivery can be found here.

2 = Delivery address - if you have selected delivery by mail, please verify the accuracy of the delivery address. You can also change the delivery address by clicking the Change details button. Enter the new address details and select the desired address from the address list.

3 = Payment method - choose a payment method for your order. More information about payment methods can be found here.

4 = Payer details - click the Change details button if you are ordering for someone else and need to change the payer details.

5 = Order notes - enter any important instructions or requests in the provided field.

6 = Order number - you can enter data that will appear on the invoice for easier tracking in your accounting.

7 = Discount coupon - the system automatically sums up completed purchases and generates a discount coupon.

If you want to use the discount, click "Yes" and the discount will be applied to this order. More about discounts can be found here.

8 = Continue - click to proceed to the next page to confirm your order.





Order Summary

 

Before completing your order, please double-check the order summary that you want to submit:

1 = Pick-up and delivery - check the selected method for receiving your ordered product (pick-up or by mail).

2 = Delivery address - if you have selected mail delivery, verify that the delivery address is correct! You can also change the address!

3 = Payment method - the currently selected payment method (you can change the payment method!).

4 = Payer details - verify the payer information (you can change the payer!).

5 = Quantity - selected quantity, product specifications, and production deadline.

6 = Total amount to pay for all items.

7 = Complete order - by clicking the "Pay" button (if paying by card), you will complete your order.

If you choose payment by cash on delivery, proforma invoice, or bank transfer, you will complete your order by clicking the Complete order button! As soon as you complete the order, the production process for your order will begin!

You will receive a confirmation email with your order ID number and the status "Order received".

If you selected payment by proforma invoice, you will find the invoice (PDF) attached to the received email.

If you do not receive the email, check your spam/junk folder.

Due to tight production deadlines, we kindly ask you to settle the proforma invoice on the same working day!

Uploading Files to FTP Server

 

As soon as you complete your order, the file upload form - FTP will appear. The maximum file size for uploading is 600 MB. You can upload only files with the following extensions: PDF, JPG, TIFF, ZIP, RAR!

You can upload up to 15 files simultaneously to the FTP server. You can also access the file upload form by clicking the FTP button, which is located in the toolbar on the right side of the website.

For files larger than 600 MB, please send them via WeTransfer, Dropbox, PlusTransfer...

WARNING - do not close the window during the file upload process until you see the confirmation message that the files have been successfully uploaded!


1 = The your data input field will automatically fill in (login required).

2 = Message - field for important messages.

3 = Add files - click the button to browse for the file you want to upload to the FTP. You can upload multiple files at once. You can also add files via drag&drop!

4 = Upload indicator and transfer speed for the data.

5 = File name being uploaded to the FTP server.

6 = Start file upload - click the button to start sending files to the FTP server.

7 = Once the files are successfully uploaded to our server, a confirmation message will appear stating that the file has been successfully uploaded to our FTP server. You will receive an email with a notification and a link to the file you successfully uploaded to the FTP server.

If you want to send another file, click the Add file button again and repeat the process!

Order Status

 

The module for viewing the current status of your order is connected to our production, which allows you to track your order status in real time.

To view this feature, you must be logged in with your username and password. If you placed the order as a Guest, the application will not work!

By clicking on the Order Status button (you will find the button at the top right of the website), a window will open with your order details, including the order ID number, pickup method, payment method, order date, and production deadline.

1. Status received - the order has been received.

2. Status printing - the order is in printing or has already been printed.

3. Status finishing - the order is in the finishing stage (cutting, folding, binding, packaging, etc.).

4. Status completed - the order has been successfully completed. When the order is successfully completed, the system will automatically send a message to your email.

If you selected delivery by post, you will also receive the tracking number of your package in the email, with which you can track your package. You can enter the tracking number here: T&T.

5. Status pending - applies to orders where we have not received the file or the file is incorrect, the proforma invoice has not been paid, the product is out of stock...

My Account

 

To access the "My Account" module, you must be logged in with your username and password.

The button My Account is located at the top right of the website in the toolbar (1).


MY ACCOUNT:

My Orders: view of all completed orders (with the option to filter by year), order status, open items, order specifications (3), access to invoices for completed services, ability to duplicate an order...

User Data: form for changing details such as name, address, phone number. The email address cannot be changed!

Address Book: option to add up to 50 business partners if you place orders on their behalf.

My Coupons: value of your discount coupon for your next order.

Change Password: form for changing your personal password.

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